Network Monitoring
SmartCity NMS
Availability, performance and alerting across the deployed estate.
- Licensing
- perpetual
- Latest version
- 3.8.0
- SKU
- CI-NMS-CORE
- Delivery
- Certified local integrator
Pricing
- Public price$2,200.00/licence
Partner pricing is visible after sign-in. Project pricing is set by your local integrator.
SmartCity NMS monitors the estate a deployment depends on: switches, routers, servers, cameras and controllers. It polls availability and performance, raises alerts against thresholds, and reports uptime by site and device class.
Why it belongs in the same platform
Because the alert an operator needs is "lane 3 at the north gate is blind", not "10.4.2.19 is not responding". Sharing the site and device model with the rest of the platform is what makes that translation possible.
Capabilities
Availability monitoring
ICMP, TCP and SNMP polling with per-device intervals.
Threshold alerting
Alerts on availability, latency, packet loss and SNMP metrics.
Site-aware topology
Devices grouped by site and lane so alerts describe operational impact.
Uptime reporting
Availability by device, site and period for SLA reporting.
Notification routing
Routes alerts to the right team by site, severity and schedule.
Specifications
Platform
| Operating system | Windows Server 2019+ / Ubuntu LTS |
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Protocols
| Polling | ICMP, TCP, SNMP v2c/v3 |
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Licensing
| Licensed by | Monitored device |
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Verified integrations
- SNMP devices
- Smart City Dashboard
Release history
- 3.8.0Latest29 Jun 2026
Site-aware alert descriptions, SNMPv3 support, maintenance windows.
- 3.0.0LTS04 Jun 2025
New polling engine. Long-term support release.
Frequently asked questions
Can it monitor third-party devices?
Yes — anything reachable by ICMP, TCP or SNMP, which covers most network and security hardware.