The CityIntegrator partner programme supplies system integrators with licensed Smart City software, technical enablement, commercial protection and qualified demand.
What CityIntegrator provides
- Licensed software with maintenance and updates
- Product documentation, installers and sales collateral
- Technical training tracks and certification
- Second-line technical support with product and version context
- Qualified project enquiries routed to your territory
- Deal registration and protection
- Tiered partner pricing that improves with your level
- Demo licences for pre-sales
What the partner provides
- Site survey, solution design and commercial proposal
- Supply and installation of hardware
- Configuration, commissioning and handover
- First-line support to the end customer
- At least one certified engineer per product line sold
- Accurate deal registration and timely lead response
Commercial model
CityIntegrator sells software licences to the partner at partner pricing. The partner sells to the end customer at whatever price the project supports, including their own hardware, installation and support. We do not set or see the end-customer price, and we do not sell direct.
Lead routing
Enquiries are scored on completeness, scale and urgency, then matched to partners on geographic coverage, product certification, partner level, historical response time, customer rating and current capacity. The highest-scoring eligible partner is offered the lead first, with a response SLA. Missing the SLA escalates and, after repeated failures, reassigns.
Applying
Submit an application. Our channel team reviews within two business days.
More on the programme: Partner program · Partner benefits · Partner levels · Partner certification · Partner resources
Become a partner